"The times are changing."
(1) The rise of Internet sales and (2) consumers using multiple channels to evaluate, order, pay, have merchandise delivered and returned is driving companies to a new approach.
If retailers and manufacturers want to respond, they must adapt to the new reality. Today, omni-channel is still an emerging trend, but in the not-so-distant future, it is here to stay.
As with all disruptive trends, this brings opportunities and risks - for all companies.
At the event organized by KBC together with Brain Rangers and BME, entrepreneurs got all the info they need to be successful in today's digitized world.
We are pleased with the positive response and look forward to next time!
Thanks again,
Team BME