E-Commerce with BME
Consulting & Advice
E-Commerce that fits with your business
You already know e-commerce is on the rise. Almost anything is sold online. Every day again, billions worth of products move hands. And it’s just the beginning. Because consumers and companies worldwide are just getting accustomed to using the internet as their online marketplace. Online commerce is booming on a fast track to the top. And as an entrepreneur, you most certainly don’t want to miss out.
But when you finally make the leap into online entrepreneurship, a lot of entrepreneurs face the same roadblocks. The different aspects of an e-commerce project require a whole range of different suppliers and partners. Each with their own expertise. For instance, think about graphic designers, hosting providers and the payment providers. When you’re just starting out, you don’t always get the attention you deserve. And more often than not, you’re being fobbed off with an answer that leaves you none the wiser.
We know exactly how you feel. When we were just starting out with our own first webshop, we went trough the same headaches. And that's exactly why we offer all you need under one roof, so you get a professionally designed webshop that's instantly ready-to-go!
You can have the best webshop in the world. But if no one visits it, you might as well have none. Launching a webshop without the proper marketing strategy, is like... Opening a shop in a city where nobody lives. You won't sell that much.
The reality is you need to make sure your webshop is being found. Without traffic and visitors... again... you won't sell as much as you would like to do. Just like in the real world, online, you just need to be found.
So... Your target audience lands on your website or webshop. What now? It's very important you convert those visitors into (returning) customers. Optimizing your content, tweaking your call-to-action, and streamlining the navigation so that everything is easy to find (and even easier to act on) are just some of the important elements that help you sell more.
BME has all the knowledge, expertise and contacts you need - to turn your online adventure into a commercial success story.
BME shows a good insight on the general needs for our webshop. Our functional requirements were almost entirely fulfilled. Actively was sought after solutions or alternatives for potential problems. There was very quick feedback on questions during the construction of the website. The calls always went very polite and kind. If someone wasn't able to come to the phone, they always called back very quickly. The hiring of Rosaria is very positive in relation to the succession of the logistical questions. Overall, there's rapid feedback. We're very pleased about the price-quality ratio. I had a few question about the fulfillment software and was quickly, competently and politely helped. Very enjoyable to collaborate with a supplier in such a manner.
Since 2013 we've chosen for BME as partner of our website. Just in time we made the transformation from our "old informative website" to a website that really plays into the E-commerce story. With success! Meanwhile is our website, with clear webshop, a website that on a daily base attracts a lot of visitors from across Belgium but also beyond that. In the era of our last website we worked with different suppliers. We had one supplier who managed our website, two suppliers who managed the domain name, one supplier for the hosting, ... Since the collaboration with BME everything goes through the same partner. One supplier, one contact for everything of and around your website! That's not only simpler but also faster and more transparent. With BME you can easily make a support-ticket. Within a short period you receive an answer and also right away the solution. Waiting doesn't take long anymore... During the development of our website we had a few appointments and mailings to transfer our vision to the webshop-designer. This went very smoothly without any form of stress despite the time pressure. Also the price is quite good.
LignaPharma bvba offers a wide range of high quality paramedic food products (mainly for overweight, denutrition, sport,...), only available through (para)medical professionals. Since the founding of LignaPharma we searched for a partner to who we could outsource the logistical route. Because that's our philosophy: limit yourself to the one thing you're good at, limit yourself to your core competencies. You're never capable of doing everything in the same professional way as a company that's specialized. We don't have the logistical processes and software in-house, and to be fair we don't want that, that's not our core. We wanted to get rid of everything that has to do with stockage. We didn't want no logistics headaches, no logistics staff, no own logistics software. We were looking for a professional partner who could do that for us and our customers, and ended up finding BME. With our previous fulfillment-partner I found the processes insufficiently automated. A situation that was unbearable in the long run and also limited the strong growth of our company. We didn't want to check everything twenty times. And that's where BME's good at: the automatization of the entire logistics proces. For our paramedic food products is a perfect hygiene and traceability very important, and that's also very well taken care off. Next to a professional inbound and storage, we mainly sought a partner that also could deliver the orders of our customers quickly and without any problems. Automated, while towards our customers, still a personal and custom-fit service. That works well, the dozens of order every day leave punctual and flawless. This to great satisfaction of our customers, also regarding the flexibility. And if there's a problem, BME reacts very quickly. If something must be taken care off urgently, that will happen. Extra plus point is that our customers are free to choose the courier service. So can they for example choose per region for another service, depending on their preference. And if there's a problem with a certain courier (for example: a strike), it's still possible to use another courier.
During our search for an e-commerce partner we knocked on the doors of big and little companies. BME offers an all-in-one solution, from webshop development to logistics, which was the deciding factor for us. Their experience, personal contact and quick interventions are an important added value. Their team thinks with us, take into account our values throughout the entire proces and works in all transparency.